Privacy Policy
1. Information We Collect
We collect information to provide premium at-home services to you. This includes:
- Personal details: Name, phone number, email address, and home street address.
- Appointment history: Services ordered, date and time slots, customer preferences, and stylist ratings.
- Technical Data: IP address, device model, operating system, browser type, and cookie identifiers.
2. How We Use Your Information
We process your data strictly to perform our booking contract and improve hospitality services:
- To schedule and route our certified beauty professionals to your home.
- To validate contact details and send appointment updates via SMS, email, or WhatsApp.
- To secure online credit/debit card processing.
- To analyze website loading performance and interface responsiveness.
3. Data Sharing & Security
LookBook does not sell or lease client details. We share essential address and service requests only with your assigned beauty professional. We use SSL encryption, network firewalls, and tokenized payment processing to safeguard transactions. However, please note that no digital transmission is 100% secure.
4. Cookies Policy
We use small text files (cookies) to save your dashboard preferences, active cart sessions, and search choices. You can manage or block cookies in your web browser preferences; however, disabling them may disrupt specific booking flows.
5. Contact Information
If you have questions regarding this Privacy Policy or wish to request data deletion, contact us at support@lookbooklucknow.com.